We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the right place for you. A Brief Overview Leads part of a larger Resolution Center (RC) team or solely a smaller RC focused on the case management function. Seeks to maximize efficiencies and profitability. Supports opportunities to improve performance both financially and operationally. Supports higher-level manager in the day-to-day operations of the RC, including case management and, where necessary, business development. Provides oversight to a case management team.