JAMS, Inc.

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Job Locations US-CA-San Diego
Leads part of a larger Resolution Center (RC) team or solely a smaller RC focused on the case management function. Seeks to maximize efficiencies and profitability. Supports opportunities to improve performance both financially and operationally. Supports higher level manager in the day-to-day operations of the RC and, where necessary, business development. Provides oversight to a case management team.
Category
Legal
ID
2022-1377
Job Locations US-CA-San Francisco
Provides case management services and administrative support to panelists (judges and attorneys) and professional service and support to clients.  Implements the effectiveness and best practices of Case Management.  Applies appropriate criteria for admission and continued to stay in compliance with NCQA, CMS, and Health Plan designation standards.
Category
Legal
ID
2022-1374
Job Locations US-CA-Irvine
Leads digital marketing strategy in conjunction with the VP and CMO. Manages digital marketing efforts and leads digital programs that support marketing and business development initiatives. Establishes plans, and administers the overall direction, execution, and goals for the digital marketing and client relationship marketing (CRM) functions. Oversees email marketing and partners to manage content and design additions on the website. Oversees the collection, analysis, and presentation of web and digital marketing data to measure the success of digital marketing initiatives. Manages the digital aspects of key online brand initiatives and ensures a focus on the digital customer journey and helps build customer intimacy. Leads the digital marketing team.
Category
Marketing
ID
2022-1372
Job Locations US-CA-Los Angeles
Provides service to clients, Alternative Dispute Resolution service providers, and associates. Enhances client experience by creating a welcoming and inviting office atmosphere and providing concierge services. Maintains and files reports and other information.
Category
Operations
ID
2022-1371
Job Locations US-TX-Houston | US-TX-Dallas
Facilitates the organization and execution of regional and national marketing initiatives. Supports the daily execution of regional digital marketing initiatives including email marketing, mediator/arbitrator social media profiles, and assists in web content management for assigned markets. Serves as the leading practice development contact at Resolution Centers, or for several panelists in a particular market. Ensures communications to clients and prospects are relevant, compelling, targeted, accurate, and distributed at optimal times.
Category
Marketing
ID
2022-1368
Job Locations US-CA-Irvine
Manages the inquiries and day-to-day issues for JAMS Access and JAMSadr.com websites. Provides a quick turnaround time in order to provide the best customer service in the industry for JAMS clients. Works with many departments within JAMS to ensure the best possible solution is found for the client. Works with data quality team performing data profiling to identify and analyze the root cause of data issues; provides an action plan for remediation including process improvements to ensure data cleanliness.
Category
Information Technology
ID
2022-1327