Please Enable Cookies to Continue
Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.
Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.
The system cannot access your location for 1 of 2 reasons:
- Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
- Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort
Leads part of a larger Resolution Center (RC) team or solely a smaller RC focused on the case management function. Seeks to maximize efficiencies and profitability. Supports opportunities to improve performance both financially and operationally. Supports higher level manager in the day-to-day operations of the RC and, where necessary, business development. Provides oversight to a case management team.
Provides case management services and administrative support to panelists (judges and attorneys) and professional service and support to clients. Implements the effectiveness and best practices of Case Management. Applies appropriate criteria for admission and continued to stay in compliance with NCQA, CMS, and Health Plan designation standards.
Leads digital marketing strategy in conjunction with the VP and CMO. Manages digital marketing efforts and leads digital programs that support marketing and business development initiatives. Establishes plans, and administers the overall direction, execution, and goals for the digital marketing and client relationship marketing (CRM) functions. Oversees email marketing and partners to manage content and design additions on the website. Oversees the collection, analysis, and presentation of web and digital marketing data to measure the success of digital marketing initiatives. Manages the digital aspects of key online brand initiatives and ensures a focus on the digital customer journey and helps build customer intimacy. Leads the digital marketing team.
Provides service to clients, Alternative Dispute Resolution service providers, and associates. Enhances client experience by creating a welcoming and inviting office atmosphere and providing concierge services. Maintains and files reports and other information.
Facilitates the organization and execution of regional and national marketing initiatives. Supports the daily execution of regional digital marketing initiatives including email marketing, mediator/arbitrator social media profiles, and assists in web content management for assigned markets. Serves as the leading practice development contact at Resolution Centers, or for several panelists in a particular market. Ensures communications to clients and prospects are relevant, compelling, targeted, accurate, and distributed at optimal times.
Manages the inquiries and day-to-day issues for JAMS Access and JAMSadr.com websites. Provides a quick turnaround time in order to provide the best customer service in the industry for JAMS clients. Works with many departments within JAMS to ensure the best possible solution is found for the client. Works with data quality team performing data profiling to identify and analyze the root cause of data issues; provides an action plan for remediation including process improvements to ensure data cleanliness.